ISO Stds Courses

 

ISO 9001:2015 QMS Internal Quality Audit

Introduction

In today’s competitive business environment, maintaining high-quality standards is essential for success. ISO 9001 is the internationally recognized standard for Quality Management Systems (QMS), providing organizations with a structured approach to continuous improvement, customer satisfaction, and operational efficiency.

This intensive two-day course is designed to equip participants with a clear understanding of ISO 9001 requirements and the essential skills needed to perform effective internal audits. Whether you are new to quality management or looking to enhance your auditing capabilities, this course will provide valuable insights into best practices for compliance, risk management, and process improvement.

Learning Objective

• To understand the ISO 9001:2015 (QMS) Standard.

• To interpret the QMS.

• To determine the risk and opportunities for business.

• To develop the framework for internal audit.

Course Outline

• Introduction to the ISO 9001: 2015 QMS.

• Changes to current standard from previous standard.

• Application of Annex SL to ISO 9001:2015.

• Interpretations of the requirements.

• Contest of the ISO 9001 organisation.

• Application of Risk-Based Thinking.

• Leadership and Commitment.

• Support, Organisational Knowledge.

• Awareness, Communication, Documented Information, Operation.

• Monitoring, Measurement, Analysis. Performance evaluation.

• What is an Internal Audit? Who are Involved.

• Audit Basis, Reasons for Conducting an Audit.

• Audit Process, Audit Program.

• Planning & Preparation.

• Pre-audit Planning Activities, Audit Checklist.

• Performing the Audit, Audit Strategy.

• Audit by Process Approach & Evidence.

• Effective Audit Team & Responsibilities.

• Auditing Principles & Positive and Negative Practices.

• Audit Techniques & Questioning.

• Attributes of a Successful Auditor.

• Interviewing, Effective Resolutions & Recommendations.

• Audit Hints.

• Reporting the Audit Results.

Duration

2 days (9am to 5pm daily)

Who Should Attend

This course is designed for auditors supporting an organisations internal audit programme and others who have a working knowledge of quality systems with or without any previous auditing experience.

Course Fees per pax

S$510.00

Award of Certificate

Upon completion of the course, you will receive a certificate of attendance.