QC Tools & Technique
Introduction
This two-day course introduces participants to the essential tools and techniques used in Quality Control (QC) for ensuring consistent product quality and process improvement. The workshop emphasizes the practical application of these tools in identifying, analyzing, and solving quality issues, helping organizations to minimize defects and improve overall performance. Through hands-on exercises and case studies, participants will gain a deeper understanding of how to use QC tools effectively in various industries.
Learning Objective
Understand the role of Quality Control (QC) in managing and improving product and process quality
Learn the 7 classic QC tools and additional advanced techniques for identifying and addressing quality issues
Develop problem-solving skills to analyze defects and implement corrective actions
Apply statistical methods to measure, control, and improve quality across processes
Gain practical experience in using QC tools to achieve continuous improvement and customer satisfaction
Duration
2 days (9am to 5pm daily)
Who Should Attend
Quality Control and Quality Assurance Professionals
Production and Manufacturing Engineers
Process Improvement Teams
Operations Managers and Supervisors
Anyone involved in maintaining or improving product/process quality
Course Fees per pax
S$510.00
Award of Certificate
Upon completion of the course, you will receive a certificate of attendance.
Failure Mode Effect Analysis (FMEA)
Introduction
Failure Modes and Effects Analysis (FMEA), is an analytical method to ensure potential problems have been considered, assessed for risk and actioned as part of both product and process design. It provides a record of an organisations collective knowledge about products and processes. It is widely used in many industrial sectors such as automotive, aerospace, renewable energy and mobile power generation.
Learning Objective
Participants will become competent in creating and analysing design and process FMEA's and develop an understanding of the methods to implement Failure Mode and Effects Analysis within their organisation.
Duration
2 days (9am to 5pm daily)
Who Should Attend
This course is designed for Management, Implementation Teams, Internal Auditors and others who are involved in the implementation or auditing of Failure Mode and Effects Analysis.
Course Fees per pax
S$510.00
Course Outline
Introduction to FMEA concepts
FMEA process and key terminology
FMEA Team and Data Collection
Step-by-Step Guide to Conducting an FMEA
Practical Application of FMEA - Case Study Part 1
Practical Application of FMEA - Case Study Part 2
Identifying and Implementing Risk Mitigation Actions
FMEA Review, Reporting, and Course Wrap-Up
Award of Certificate
Upon completion of the course, you will receive a certificate of attendance.
Advanced Product Quality Planning (APQP) & Production Part Approval Process (PPAP)
Introduction
Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) are essential tools in the automotive and other manufacturing industries to ensure the quality and reliability of products.
Learning Objective
Upon completion, participants will be able to:
• Understand the APQP and PPAP methodology
• Apply the knowledge acquired and work experience to effectively execute an APQP and PPAP
• Achieve customer satisfaction
• Continually improve on their operations"
Duration
2 days (9am to 5pm daily)
Who Should Attend
Engineers, supervisors and operators involved in QC/QA, manufacturing, process engineering, maintenance, store and calibration.
Supply chain personnel and suppliers."
Course Fees per pax
S$510.00
Award of Certificate
Upon completion of the course, you will receive a certificate of attendance.
Certified Quality Engineer
Introduction
This comprehensive course is designed to prepare participants for the Certified Quality Engineer (CQE) examination administered by the American Society for Quality (ASQ). The course covers key quality engineering principles, tools, and techniques, focusing on the knowledge areas outlined in the CQE Body of Knowledge. Through a combination of theoretical instruction, practical exercises, and exam preparation strategies, participants will gain the skills and confidence necessary to pass the CQE exam and apply quality engineering principles in their organizations.
Learning Objective
Understand the role and responsibilities of a Certified Quality Engineer
Review key quality concepts, tools, and methodologies
Gain proficiency in the CQE Body of Knowledge domains
Develop problem-solving and decision-making skills relevant to quality engineering
Prepare effectively for the CQE examination
Duration
24 days (9am to 5pm daily)
Who Should Attend
Quality Engineers and Quality Assurance Professionals
Process Improvement Specialists
Manufacturing and Operations Managers
Project Managers involved in quality management
Anyone seeking to enhance their knowledge and credentials in quality engineering
Course Fees per pax
S$ 5800.00
Course Outline
Introduction Session
Management & Leadership
The Quality System
Product, Process and Service Design
Product and Process Control
Continuous Improvement
Quantitative Methods and Tools
Risk Management
Revision and exercise
ASQ examination
Award of Certificate
Upon completion of the course, you will receive a certificate of attendance AND
Certified Quality Engineer, often abbreviated CQE, is a certification given by the American Society for Quality (ASQ) upon passing the ASQ examination.
Supplier Quality Audit
Introduction
This course will provide participants with the knowledge and skills required
for evaluating, auditing the supplier’s quality systems, processes, projects or
products to meet the organization and customer requirements as set forth in
the contractual agreements, and/or agreed requirements/standards.
Learning Objective
Gain fundamental knowledge of supplier quality audit process
Ability to acquire the skills of a competent Supplier Quality Auditor
Equipped with the expertise and competence in organizing, risk
assessment and managing supplier quality audit process.
Duration
2 days (9am to 5pm daily)
Who Should Attend
Management, Engineers, Implementation Teams, Internal Auditors and others
who are involved in the implementation or auditing of Failure Mode and
Effects Analysis.
Course Fees per pax
S$600.00
Course Contents
Day 1
1. Introduction
- Supplier quality management and auditing
2. Fundamentals of Supplier Quality Auditing
- Types of supplier quality audit
- Auditing process, objectives and criteria
- Audit team roles and responsibility
3. Auditor Competencies
- Auditor Professionalism and development
- Auditing techniques, tools, communication
- Conflict management
4. Audit Planning
- Audit planning elements
- Audit team formation and Auditor selection
- Audit documentation, logistics, risk assessment
- Exercise
Day 2
5. Conducting Audit
- On-site and remote audit management
- Opening and closing meeting, attendance
- Audit evidence, evaluation and conclusion
- Exercise
6. Audit Reporting
- Preparing the audit report
- Elements of audit report
- Audit report communication
7. Audit Follow-up and Closure
- Corrective Action Process
- Corrective Action review, verification and follow up
8. Case Study
Award of Certificate
Upon completion of the course, you will receive a certificate of attendance.
Supplier Quality Management
Introduction
This course will provide participants with the knowledge and skills required
for a successful Supplier Quality Management (SQM) process with evaluation
criteria, risk assessment, development, selection of capable supplier based on
organization’s overall business objectives (quality, cost, products and services.
Learning Objective
Acquire the skills and competence in supplier quality management
process
Apply proven tools and techniques to evaluate, select, develop capable
suppliers in order to achieve the desired organization business
objectives
Duration
2 days (9am to 5pm daily).
Who Should Attend
Management, Professionals related to Purchasing, Quality and Engineering
management who are responsible for supplier selection, development, quality
and service performance improvement.
Course Fees per pax
S$ 600.00
Course Content
Day 1
1. Introduction
- Suppliers as an integral part of the organization business and processes
- Overview of Supplier Quality Management (SQM) process
2. Suppliers Selection
- Establish types of suppliers required
- Define the evaluation criteria for selection
- Supplier base analysis
3. Supplier sourcing process
- Identify criteria for supplier sourcing process
- Sourcing process methodology
4. Develop capable Supplier Rating System (SRS)
- Effective supplier performance evaluation
- SRS criteria, implementation and follow-up
Day 2
5. Supplier Evaluation/ Certification
- Risk assessment
- Assessment team, process and methodology
6. Supplier development
- Supplier development tools and techniques
- Strategic approaches and relationship management
7. Organization/ Supplier Collaboration
- Joint performance management review
- Integrated QMS (Early Supplier involvement)
8. Successful Supplier Quality Management
- Supplier performance monitoring
- Closed loop CAPA system
- Ongoing Supplier quality auditing process
Award of Certificate
Upon completion of the course, you will receive a certificate of attendance.
Root Cause Analysis (RCA)
Introduction
This two-day intensive course on Root Cause Analysis (RCA) is designed to equip participants with practical tools and techniques to identify, analyze, and address the underlying causes of problems in any system or process.
RCA is an essential problem-solving approach that allows professionals to prevent recurring issues and ensure long-term solutions rather than quick fixes"
Learning Objective
Upon completion of the course, participants will be able to:
• Understand the concept, definition and process of root cause analysis.
• Form an effective team for Root Cause Analysis projects and the impact of organizational culture on projects.
• Differentiate the possible causes within a problem.
• Eliminate problems using the root cause analysis process.
• Enhance problem solving effectiveness through data analytics.
• Facilitate in problem-solving support as a non-expert in the process or technology.
Duration
2 days (9am to 5pm daily)
Who Should Attend
Engineers, supervisors and operators involved in QC/QA, manufacturing, process engineering, maintenance, store and calibration.
Supply chain personnel and suppliers."
Course Fees per pax
S$ 580.00
Award of Certificate
Upon completion of the course, you will receive a certificate of attendance.
Statistical Process Control (SPC)
Introduction
This course develops the participants’ understanding of fundamental SPC methodologies through group activities and individual participation.
Learning Objective
Upon completion, participants will be able to:
• Understand the fundamental concepts of SPC based on the AIAG SPC Reference Manuals.
• Realize the use of SPC as an effective defect prevention technique.
• Apply SPC in processes to identify common and special causes of variation.
• Plot and interpret control charts.
• Plan and manage SPC implementation.
• Appreciate the complementary relationship between SPC and MSA.
Duration
2 days (9am to 5pm daily)
Who Should Attend
Managers, operational and support staff from both the manufacturing and service
(including banking and finance, logistics, healthcare, government and public service) sectors."
Course Fees per pax
S$ 580.00
Award of Certificate
Upon completion of the course, you will receive a certificate of attendance.
AIAG/VDA FMEA
Course overview:
This course is designed to take delegates through the AIAG/VDA FMEA 7 Step Approach to the construction, scoring and evaluation of risk (high, medium, low).
The intent is to provide a common foundation for FMEA across the breadth of the automotive industry.
The FMEA method is used to address the technical aspect of risk reduction. FMEA is a team-orientated, systematic, qualitative method intended to:
Evaluate the potential technical risk of failure of the product or process;
Analyse the causes and effects of those failures;
Document preventive and detection actions;
Recommend actions to reduce the risk.
Who should attend:
This course is designed for Management, Implementation Teams, Internal Auditors and others who are involved in the implementation or auditing of Failure Mode and Effects Analysis.
Course objective:
Delegates on this AIAG/VDA Combined FMEA training course will gain an understanding of the new step by step approach to FMEA and the changes between the current and new approaches to FMEA, including the new combined approach to creation, scoring and risk evaluation and resulting documentation.
Topics covered:
7 Step Approach *NEW
Overview of the FMEA process
General review of FMEA principles
Design FMEA including start points *NEW
Process FMEA including start points *NEW
FMEA ranking tables and scoring *NEW
Action Priority *NEW
Resulting Documentation *NEW
Course Duration: 2 days, 14 hours / 9am to 5pm daily
Course Fees per pax
S$ 600.00
Upon completion of the course, you will receive a certificate of attendance.
8D Problem Solving Methodology
Introduction
This course will provide participants with the knowledge and skills required for an effective problem-solving process using 8D Methodology.
The course covers the application of 8D methodology for systemic problem identification, data and process analysis, followed by root cause analysis verification and the recommendation of corrective and prevention actions with its integration to the overall business process of the organization. It consists of lessons, and discussion and is demonstrated with case studies application."
Learning Objective
• Demonstrate an understanding of 8D problem solving methodology
• Application of 8D problem solving process approach
• Acquire the necessary problem solving tools and skills for 8D method
• Achieve effective problem solving with multidiscipline team approach
Duration
2 days (9am to 5pm daily)
Who Should Attend
Management, Engineers, Technicians, Process Owners, Development and Operations supervisors and personnel,
and anyone who wants to improve their ability to solve problem and drive performance improvement thought systemic preventive measures."
Course Fees per pax
S$510.00
Upon completion of the course, you will receive a certificate of attendance.
Measurement System Analysis (MSA)
Introduction
Measurement System Analysis, or MSA, is a method for gaining an understanding of the variation present in measuring systems.
It is now widely used in many industrial sectors such as automotive, aerospace, renewable energy and mobile power generation, when a high level of confidence is required for the measurement of product characteristics
Learning Objective
Participants will become competent in implementing, undertaking and auditing Measurement Systems Analysis including studies for variable and attribute data.
Duration
2 days (9am to 5pm daily)
Who Should Attend
Managers, operational and support staff from both the manufacturing and service (including banking and finance, logistics, healthcare, government and public service) sectors.
Course Fees per pax
S$ 510.00
Upon completion of the course, you will receive a certificate of attendance.
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