Lean Courses

 

Lean Six Sigma (Transaction) Green Belt

Introduction

This course is suitable for Professionals in service and transactional roles, including customer service, operations, finance, education, administration, and more, seeking to optimize processes and improve service quality.

Course Content

1. Define

1.1 Identify / Validate Business Improvement Opportunity

1.2 Define Customer Requirements

1.3 Develop Project Team Charter

1.4 Map & Understand current process

1.5 Conduct Value Analysis & Identify Quick Wins

2. Measure

2.1 Determine What to Measure

2.2 Manage Measurement Process

2.3 Understand Lean Six Sigma Metrics & Minitab

2.4 Evaluate Measurement Systems

2.5 Determine Baseline Performance

3. Analyze

3.1 Identify Process Constraints & Bottlenecks

3.2 Identify Potential Root Causes and SOV

3.3 Conduct FMEA

3.4 Validate Root Cause using comparative methods

3.5 Conduct Correlation & Regression Analysis

4. Improve

4.1 Apply Lean Six Sigma Best Practices

4.2 Generate, Evaluate & Select Solutions

4.3 Develop To-Be Process

4.4 Pilot Selected Solutions

5 Control

5.1 Establish Process Control Systems

5.2 Implement Statistical Process Control

5.3 Institutionalize Improved Process

Duration

5days (9am to 5pm daily)

Who Should Attend

1. Process Improvement Team Members

Employees involved in process optimization: Individuals actively working to improve processes in administrative, transactional, or service environments.

Team members involved in continuous improvement initiatives: Those who support larger Lean Six Sigma projects led by Black Belts and want to take a more significant role.

2. Business Analysts and Process Analysts

Analysts responsible for reviewing and improving workflow efficiency: Those who analyze business processes and aim to optimize service delivery, eliminate waste, or enhance quality.

Data-driven professionals: Analysts who use data to identify inefficiencies and bottlenecks and seek to apply Lean Six Sigma tools to quantify and address these issues.

3. Middle Management

Managers overseeing departments: Individuals who manage operations in areas such as customer service, finance, supply chain, IT, or human resources, and are tasked with improving efficiency.

Operations managers and supervisors: Leaders responsible for driving operational performance, improving service quality, or reducing costs.

4. Project Managers

Leaders of cross-functional teams: Those who manage projects aimed at improving business processes and need structured methodologies like Lean Six Sigma to ensure successful project completion.

Professionals involved in change management: Those responsible for leading process transformation and ensuring the alignment of team efforts with organizational goals.

5. Quality Managers and Process Owners

Professionals responsible for quality assurance: Those who focus on improving service quality or operational efficiency and want to apply Lean Six Sigma tools to streamline transactional processes.

Process owners and department heads: Individuals responsible for the performance of specific business units who want to optimize service quality, speed, and customer satisfaction.

6. Consultants

Consultants advising organizations on process improvement: Those helping companies identify inefficiencies and develop improvement plans in administrative or transactional environments.

7. Anyone Looking to Move into Process Improvement Roles

Professionals transitioning to roles involving process improvement: Those aiming to take on roles that focus on business efficiency, process optimization, or quality improvement in non-manufacturing settings.

8.Employees seeking career advancement: Individuals who want to add Lean Six Sigma Green Belt certification to their skillset to boost career opportunities in process improvement.

Course Fees per pax

S$ 3,300.00

Award of Certificate

Upon completion of the course, you will receive a certificate of attendance.

Lean Six Sigma Green Belt

Lean Six Sigma Green Belt certification is suitable for individuals who are seeking to enhance their problem-solving skills, drive process improvements, and contribute to organizational excellence in various industries. Specifically, Lean Six Sigma Green Belt certification is suitable for:

- Professionals, Managers and Supervisors Project Managers, Quality Assurance Professionals, Engineers, Consultants

- Anyone Interested in Continuous Improvement

Course Objectives for Lean Six Sigma Green Belt Certification Course:

Day 1: Introduction to Lean Six Sigma

Understand the principles and objectives of Lean Six Sigma methodology.

Familiarize with the history and evolution of Lean and Six Sigma and their integration.

Identify the benefits and applications of Lean Six Sigma in various industries.

Day 2: Define Phase

Define the scope and objectives of a Lean Six Sigma project.

Develop project charters and set SMART goals for project success.

Utilize Voice of the Customer (VOC) and Critical-to-Quality (CTQ) analysis to capture and translate customer requirements into measurable metrics.

Day 3: Measure Phase

Identify key process metrics and develop measurement plans.

Utilize process mapping techniques to understand current state processes.

Collect, validate, and analyze data using basic statistical methods.

Day 4: Analyze Phase

Identify potential root causes of process variation using root cause analysis tools.

Prioritize root causes based on impact and frequency.

Conduct advanced statistical analysis to validate root causes and hypotheses.

Day 5: Improve and Control Phases

Generate and evaluate potential solutions to address root causes.

Develop implementation plans and control plans to sustain process improvements.

Prepare for Lean Six Sigma project presentations and certification examination (optional).

Duration

5 days (9am to 5pm daily)

Course Fees per pax

S$ 3,300.00

Award of Certificate

Upon completion of the course, you will receive a certificate of attendance.

Lean For Manufacturing (level 3)

Introduction

This advanced course on Lean Manufacturing (Level 3) is designed for professionals who already have a solid understanding of Lean principles and seek to deepen their expertise in complex problem-solving and strategic implementation. The focus of this two-day workshop is on mastering advanced Lean tools and methodologies, applying Lean at a strategic level, and driving sustainable continuous improvement across an organization.

Learning Objective

Upon completion, participants will be able to:

• Understand the terms, terminology and benefits of Lean Manufacturing

• Conduct value stream maps of the current state, identify the potential for reduced waste and improved flow, and develop a future state map

• Understand the lean implementation methodologies

Duration

2 days (9am to 5pm daily)

Who Should Attend

Senior Manufacturing and Production Managers

Operations and Supply Chain Directors

Lean Coordinators and Continuous Improvement Leaders

Experienced Engineers and Technicians with prior Lean knowledge

Project Managers involved in Lean transformation initiatives

Lean practitioners aiming for leadership roles in operational excellence

Course Fees per pax

S$510.00

Award of Certificate

Upon completion of the course, you will receive a certificate of attendance.

Lean For Manufacturing (level 1)

Introduction

This introductory course on Lean Manufacturing is designed to provide participants with a foundational understanding of Lean principles and their application in manufacturing. Lean Manufacturing aims to improve efficiency, reduce waste, and enhance value in production processes by streamlining workflows and eliminating non-value-added activities.

Learning Objective

Upon completion, participants will be able to:

• Understand Eight Wastes

• Understand Value Stream Mapping & 5S

• Understand Kaizen & Just-In-Time

• Understand SMED

• Understand Poka Yoke

• Understand Visual Management

Duration

2 days (9am to 5pm daily)

Who Should Attend

Manufacturing and Production Managers

Operations Supervisors

Quality Assurance Personnel

Engineers and Technicians

Continuous Improvement Teams

Employees involved in production processes or process optimization

Course Fees per pax

S$510.00

Award of Certificate

Upon completion of the course, you will receive a certificate of attendance.

Design For Six Sigma

Introduction

Design for Six Sigma (DFSS) is a methodology that focuses on integrating Six Sigma principles into the design and development of new products, processes, or services. This two-day course equips participants with the knowledge and tools necessary to apply DFSS techniques, ensuring that new designs are optimized for quality and performance from the outset. Through a mix of theoretical lessons and hands-on exercises, participants will learn how to develop robust designs that meet customer expectations while minimizing variation and defects.

Learning Objective

Understand the fundamentals of Design for Six Sigma and its integration with traditional Six Sigma

Learn the DMADV methodology (Define, Measure, Analyze, Design, Verify) for new design processes

Apply DFSS tools to optimize product and process designs to meet customer requirements

Use statistical methods to predict and prevent potential design failures

Develop a comprehensive understanding of Voice of the Customer (VOC) and its role in DFSS

Create designs that minimize variability and ensure long-term performance

Duration

2 days (9am to 5pm daily)

Who Should Attend

Engineers and Product Designers

Process Engineers and Project Managers

Quality Assurance and Control Professionals

Research & Development Teams

Operations Managers involved in product/process design

Lean Six Sigma Practitioners looking to expand their toolkit

Course Fees per pax

S$510.00

Award of Certificate

Upon completion of the course, you will receive a certificate of attendance.